The Product
Gigva is a unified business operating system built for retail shops, logistics firms, and SMEs. It is one platform not a bundle of separate tools where your M-Pesa payments, financial reports, and business alerts all live together.
Walk through all six features with live mockups, step-by-step process flows, and detailed capability breakdowns. No sign-up required.
6 features with live mockups
What Gigva Is
Gigva is a SaaS platform that connects to your M-Pesa Paybill or Till number and gives you a complete, real-time record of every inbound payment. It then matches those payments to your invoices automatically without you downloading statements, opening Excel, or doing any manual cross-referencing.
The platform is built for Kenyan small and medium businesses that collect payments via M-Pesa: retail and wholesale shops, logistics operators, restaurants, clinics, schools, and service-based businesses. If your business receives M-Pesa payments and you currently track them manually in a spreadsheet, a notebook, or the M-Pesa portal Gigva is designed to replace that process entirely.
Customer sends M-Pesa to your Paybill or Till number as normal
Daraja webhook delivers the transaction to Gigva within 3–5 seconds
Gigva compares the payment against your open invoices and reconciles if matched
Payment appears in your dashboard. Reports and alerts reflect the new data immediately
Platform Features
Every feature is available on every plan. The difference between plans is transaction volume capacity, not feature access. A retail shop on Starter gets the same reconciliation engine as a logistics operator on Business.
Every inbound M-Pesa payment is captured in real time.
When a customer pays to your Paybill or Till number, Safaricom sends a webhook notification via the Daraja v2 API. Gigva receives that notification within 3–5 seconds and records the transaction including the amount, customer reference, MSISDN, and timestamp against your account. The transaction is immediately visible in your dashboard without any manual data entry, download, or refresh. You see every payment as it happens, whether you process 10 or 500 transactions a day.
What's included
Payments are matched to invoices automatically no spreadsheets.
As each M-Pesa payment arrives, Gigva compares it against your open invoices using the customer reference number and payment amount. When a match is found, the invoice is marked reconciled and the payment is linked to it. Partial payments are flagged separately so you know which invoices are still outstanding and by how much. Payments that cannot be matched automatically are placed in a flagged queue with all the information needed to resolve them quickly the entire process runs without manual intervention.
What's included
A live view of your payment activity updated automatically.
The Gigva dashboard gives you a real-time view of today's incoming payments, total revenue, and any transactions that need attention. Every figure is drawn from your actual transaction data, not a sample or estimate. Retail operators can see which customers have paid and which invoices are outstanding at any point in the day. Logistics teams can filter by delivery order or customer account. The dashboard retains a full searchable history so you can review any prior period without downloading anything.
What's included
Revenue reports built from your live data, ready for your accountant.
Gigva generates daily, weekly, and monthly revenue reports from your reconciled transaction data. Invoice aging reports show which customers owe money and for how long at 30, 60, and 90+ day thresholds. Top-customer reports rank payers by volume so you can identify which accounts drive the most revenue. All reports export as PDF or CSV in a format compatible with QuickBooks and Xero, so you can hand a clean report to your accountant without any additional formatting.
What's included
Configurable alerts that catch payment problems before they cost you.
Gigva monitors your payment data continuously and sends alerts when something requires attention. If a payment arrives with an unusual amount compared to historical patterns for that customer, you are notified. If a customer who pays on a regular cycle misses their expected payment window, you receive a reminder with the invoice details. Revenue drop alerts fire if daily income falls below a threshold you configure. Alerts are delivered in-app and by email, each linking directly to the relevant transaction or invoice.
What's included
Connect Gigva to your existing tools via REST API or outbound webhooks.
Gigva exposes a fully documented REST API that allows your developers to push invoice data in, pull reconciled payment data out, and trigger workflows programmatically. Outbound webhooks notify your own systems when a payment is reconciled or an alert fires useful for triggering fulfilment workflows in logistics platforms or updating balances in accounting software. API keys are scoped per integration, so a read-only key shared with your accountant cannot modify data. A sandbox environment lets developers test integrations without touching live transaction data.
What's included
See exactly how each workflow runs step by step, who Gigva is built for, and the complete feature list.
Learn more about GigvaBook a 30-minute demo and we will walk through the platform using a realistic dataset that mirrors your business type.